Shipping Information

Delivery Time


Quick Ship: 2-4 Weeks

  • Items marked as QUICK SHIP will usually be delivered within 2 to 4 weeks. There is no additional charge for Quick Ship delivery. This service is subject to product availability at time of shipping.


Made To Order: 4-12 Weeks

  • Made to Order items are usually delivered within 4-12 weeks to addresses within the contiguous 48 states. Once it reaches our distribution center, a local delivery service will contact you to schedule a delivery appointment.

Freight Rate


  • Freight rates are applied to the regular price of the goods, sale items are excluded.

  • Freight from vendors is the responsibility of the customer and will be included on the invoice.

  • Freight charges are a flat percentage applied to regular price of goods shipped by company truck or by our designated common carrier.

  • A $1500 minimum order is required to receive guaranteed freight cap of 15% (subject to additional fuel surcharge).  Orders less than $1500 could be subject to minimum freight charges if “minimum weight” mandated by trucking line is not achieved.

  • Special delivery services (inside delivery, lift gate, advance delivery notification, etc.) may be available, but additional charges will apply.  East Mansion must be notified in advance for these services.  **We do not drop ship or ship to residential addresses.**

  • Regarding international orders, we can ship any items ordered to the shipping company or location requested within the continental United States for transfer overseas.  You can arrange for international shipping from the U.S.  Please discuss further details with your sales representative or East Mansion customer service if you need us to arrange international shipping.

Last Updated: July 3rd, 2018